Privacy Policy
Effective Date: 18/04/25
1. Introduction
Welcome to Juana’s Garden (“Company”, “we”, “our”, “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit www.juanasgarden.net (the “Site”), use our services, or purchase our products.
By using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with its terms, please do not use the Site.
2. Information We Collect
We collect various types of information to provide and improve our services, including:
2.1. Personal Data
When you use our Site, you may voluntarily provide personal information, such as:
- Identity & Contact Information – Name, email address, phone number, mailing address.
- Account Information – Login credentials if you register on our Site.
- Demographic Information – Age, gender, hometown, interests (optional).
- Communication Data – Messages and inquiries sent through our Site.
2.2. Transaction & Financial Data
When you make a purchase, we may collect:
- Payment details (e.g., credit card number, expiration date, billing address).
- Order history and transaction records.
(Note: We do not store or process your payment details directly. All transactions are securely processed by third-party payment providers.)
2.3. Automatically Collected Data
When you access our Site, we may collect:
- Device & Browser Information – IP address, browser type, operating system.
- Usage Data – Pages visited, time spent on the Site, navigation paths.
- Referrer Data – The website that referred you to us.
2.4. Data from Social Networks
If you connect your account to a third-party social media platform (e.g., Facebook, Instagram, Google+), we may collect:
- Profile name, email address, public profile picture, and other publicly shared data.
2.5. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience and analyze Site traffic. For more details, see [Section 6: Cookies & Tracking].
3. How We Use Your Information
We process your personal data for the following purposes:
- To provide services – Manage accounts, process transactions, and fulfill orders.
- To improve user experience – Personalize content, optimize navigation, and enhance performance.
- For marketing & communication – Send newsletters, promotions, and special offers (with your consent).
- For customer support – Respond to inquiries, resolve issues, and provide assistance.
- For security & fraud prevention – Detect, investigate, and prevent fraudulent transactions or unauthorized access.
- To comply with legal obligations – Meet tax, accounting, and regulatory requirements.
4. Sharing Your Information
We do not sell or rent your personal data. However, we may share your information under the following circumstances:
4.1. With Service Providers
We share data with trusted third-party vendors who assist in:
- Payment Processing: Securely handling payments.
- Hosting & Security: Protecting our website and data.
- Marketing & Analytics: Understanding user behavior to improve services.
(See [Section 9: Service Providers] for details.)
4.2. Business Transfers
If Juana’s Garden undergoes a merger, sale, or business reorganization, your data may be transferred as part of the transaction.
4.3. Legal Compliance & Protection
We may disclose your data:
- When required by law, subpoena, or regulatory authorities.
- To protect our rights, users, or the public from harm or fraud.
5. Your Data Protection Rights
5.1. Rights Under the GDPR (For EEA Residents)
If you are a resident of the European Economic Area (EEA), you have the following rights:
- Right to Access – Request a copy of your personal data.
- Right to Rectification – Correct inaccurate or incomplete data.
- Right to Erasure (“Right to be Forgotten”) – Request data deletion in certain cases.
- Right to Restrict Processing – Limit how we process your data.
- Right to Data Portability – Receive your data in a structured, machine-readable format.
- Right to Object – Withdraw consent for marketing at any time.
To exercise any of these rights, please contact us at info@juanasgarden.net.
5.2. Rights Under the CCPA (For California Residents)
If you are a resident of California, you have the right to:
- Request information about the personal data we collect and share.
- Request deletion of your personal data.
- Opt-out of data selling (we do not sell personal data).
- Receive equal service regardless of privacy preferences.
To make a request, email us at info@juanasgarden.net or call (802) 231-3535.
6. Cookies & Tracking Technologies
We use cookies, web beacons, and similar technologies to:
- Enhance website functionality.
- Analyze traffic and user interactions.
- Provide personalized content and advertisements.
Managing Cookies
You can modify your cookie settings in your browser preferences. Note that disabling cookies may impact your browsing experience.
For more details, please review our Cookie Policy.
7. Data Security & Retention
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.
We retain personal data only as long as necessary for business purposes or legal obligations.
8. Policy Updates & Notification
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated Effective Date. If significant changes occur, we may notify you via email or a notice on our Site.
9. Service Providers
We work with the following third-party service providers:
- Dispense App: Privacy Policy | Terms
- Flowhub: Privacy Policy
For details on their data collection practices, please review their respective privacy policies.
10. Contact Us
For privacy-related inquiries, you may contact us at:
📍 Juana’s Garden
188 River Street, Montpelier, VT 05602
📧 Email: info@juanasgarden.net
📞 Phone: (802) 231-3535
11. Acceptance of this Policy
By using our Site, you consent to the collection and use of your information as outlined in this Privacy Policy.
